ArchivePage 2 of 15

Partner Spotlight: Lijit Site Search

Back in October, AffinityClick exhibited at BlogWorld’10. We had a great time and met a lot of cool people and neat companies in the community. One of those neat companies is Lijit Networks. We liked what they were doing for bloggers with their site search tool so we kept in touch.

AffinityClick publishers interested in better engaging and understanding their readers should check out our partner, Lijit. Lijit offers a free site search tool that provides valuable information about reader behavior and intent. How did your readers find you? Where are they coming from? What are they searching for?

Lijit Search helps expose all of your online content by integrating search results from your websites, social media, and rich media. Surface results from your websites and blogs, Flickr photos, YouTube videos, Twitter feeds and more! Lijit helps deliver more time on-site, increased pageviews, and decreased bounce rates.

Best of all, their real-time dashboard provides easy-to-understand, actionable statistics to help you understand, retain, and grow your readership. Here’s a snapshot of what you’ll learn:

  • Where are your readers coming from?
  • What are the top referring sites?
  • What are the top searches that brought readers to your site?
  • What are your top posts?
  • What are the top searches on your site? What are the top searches that returned no results?
  • Where are your readers geographically located?
  • What other sites on the Internet link to you?

Lijit Search installs in minutes and can be customized to meet the look and feel of your site. Download here and get started today!

Onwards and Upwards-Our Thanks, Our Plans, Our Funding

A little over 18 months ago we started AffinityClick with what we thought was a simple idea: build an ad network for bloggers that “did it right”. Not just from a technology perspective, but with a focus on understanding and working with the people behind the blogs and their readers.

So we spent our time and built a system that is smart enough to recognize what bloggers are talking about and tailor relevant ads displayed to that content. We worked with large retail partners to build a network of trusted products and brands. We built a registration and account management system that was quick and easy to use. We listened to feedback from our publishers, advertisers, and readers through our beta program in the spring of 2010 and continued to build and improve.

In September 2010 we launched. Since then we’ve continued to work to add even more features, improve performance, and give our bloggers unprecedented control over how they monetize their blog. And bloggers have responded: we have thousands of blogs in our network and we’re growing every day.

We’ve done all this with a tiny team of people (just four employees) while providing a much higher level of accessibility and support than the Big Guys. We’re proud of what we’ve done together and credit our bloggers for a big part of our success. Thank you for your commitment, your invaluable feedback, and, at times, your patience as we’ve built AffinityClick.

Today we’re pleased to announce that we are ready to take the next step in our growth with the close of a $900,000 round of funding to bring our total funding raised to just over $1.1 Million. We’re pretty excited to say the least.

What are we going to do with the money? We will continue to build the best advertising network for bloggers by hiring more talented developers, continue to listen to bloggers in our network, and continue to provide the best support possible as we grow further and faster.

Thank you and expect more exciting news soon.

Best regards,

Justin Shimoon & Timo Gläßer

Ten Essential Tools for Startups

Last week I spoke about how technology companies and startups have changed in the the last decade since the tech-bubble popped. At that time I talked about the ‘couple of people with a laptop in a coffee shop’ which has become so commonplace it’s a cliché. But unlike before, this new, lean startup model is viable. If you want proof look no further than tiny startups like Instagram whose photo sharing app rose to over a million users in under 3 months with just 2 employees.

The reason for this is that unlike a decade ago a whole new suite of tools and products exist that allow startup businesses to get up and running quickly and easily with a minimal investment of time and capital. AffinityClick has used a few along the way.

Some are free, most offer a free trial period, and those that have a subscription fee tend to charge a modest sum. With the ten tools below (in no particular order) you can have a well-organized startup running in under a day. Good luck!

  1. Google Apps—One of the grand-daddies of the hosted App market, Google Apps offers a huge range of products that cover all the productivity needs of a small company plus an unprecedented ability to share information. Use Google Mail for domains and get GMail functionality for your company’s mail domain. Share contacts and calendars with synching to your desktop or smartphone. Google Docs gives you collaborative document editing, spreadsheets, and collaborative websites. It’s quick to set up, free for under 50 basic users ($50 per year per user for more users and features), and is accessible anywhere you have an Internet connection.
  2. WordPress—If you need to build a website quickly, WordPress is one of the fastest ways to do it. Granted there are dozens of other blog/CMS platforms, and WordPress isn’t perfect, but it has a large user base (great for community support and custom development), loads of plugins, and a huge range of themes. We use it for the blog you’re reading right now! WordPress offers hosted solutions with your own domain for $12 a year (note that hosted WordPress does not allow Javascript) or you can download the packages and install on your own webserver for free.
  3. Salesforce—Managing and tracking the sales pipeline is a big job. Excel spreadsheets get complicated and cluttered and it’s hard to pull data from them. Salesforce makes it easier to manage, collect, track, schedule, and explore your sales opportunities. It’s also web-based and works on a subscription basis: nothing to install or manage and great for when you’re on the road. In my experience, the interface can be a little clunky, cluttered, and slow to work with, but it’s still the best thing on the market , plus as you grow you can customize or seek help a raft of Salesforce service providers who can help you customize the tool to your meeds. Starts at $65 per month per user.
  4. GetSatisfaction—Managing communication with customers for support and feedback through email can be difficult and duplicative. Why not put it all in one place where both employees and customers can help each others? GetSatisfaction creates a forum where people can discuss your product and interact with staff and other users. We use it for support and product discussions. It works great and pricing starts at $19 per month.
  5. Zendesk—Need a more specific incident ticketing or request management system? Zendesk makes it easy to create custom online forms (for support tickets or information requests) you can integrate into your website or web-based products. Tickets are then tracked in their incident database. You can assign and track ticket status until completion so nothing gets lost in the shuffle. Pricing starts at $9 per month per user.
  6. Basecamp—Basecamp is a lightweight project management tool which allows your budding business to create, share, and collaborate on projects. In essence Basecamp is a glorified To-do list: simple and clean, it makes it easy to communicate and collaborarte on projects with co-workers, clients, and suppliers. Add some great 3rd-party Apps like Headquarters (from our friends at Select Start Studios) and you’ve got mobile access to everything. Pricing starts at $24 per month.
  7. Pivotal Tracker—If you’re in the software development business (we are) keeping on top of bugs, features, releases, and the overall development pipeline can be a full-time job. Using the Agile development model, Pivotal Tracker lets you manage the development process in a collaborative way. For me, it’s a great way to prioritize bugs, pipeline features, and measure progress against our development targets. It’s also an essential tool when you’re managing a development effort with remote employees. The best part: it’s completely free.  Pivotal has been offered as a free tool in the past, but Pivotal Labs announced on January 19, 2011 that it will begin charging customers as of July 19. Plans will start at $7 per month.
  8. Swix—If you’re like most startups you’ve got a website and a blog and some social media presence (Twitter, Facebook, YouTube etc.) chances are you need to know whether your marketing efforts are working. You can gather the data manually from a number of different sources, but that takes time and requires spreadsheet work to make pretty charts. Swix puts everything in one spot with a customizable dashboard for all facets of your online presence. Only $9 per month.
  9. Dropbox—Does your startup needs to backup, share, and sync files simply and seamlessly? Do you have people who need to access files from a range of computers, smartphones, and other devices? Dropbox has you covered. Once you create a Dropbox account and shared folders it’s drag-and-drop simple. With clients for Windows, Mac, Linux, and mobile (iPhone, iPad, Android) you can have your files available almost anywhere. 2GB for free, with additional storage starting at $9.99 for 50GB.
  10. Skype—Communication is critical to building your startup. But cellphone bills can be brutal when you’ve got a developer in one city, a marketing person in another, and a sales person on another continent. Skype gives you voice, video calls, teleconferencing, and instant messaging for free with other Skype users plus allows you to place outbound or receive inbound calls from traditional landline or cellular networks. Clients for all major computer platforms plus mobile clients (Android, iPhone, Symbian) make sure you can connect with almost anybody. Free for Skype services and low rates for Skype In and Out services.

What tools do you use? Comment below—we’re always looking for new ways to make AffinityClick run even smoother.

It Takes a Village to Make a Startup

Last week I was invited to CBC’s studios in Ottawa to talk about how the technology sector has changed in Ottawa. Alas, I wasn’t discovered like Ted Williams, but it did give me some time to reflect on almost 15 years I’ve spent in Ottawa’s technology sector.

Listen to the complete interview on CBC Radio 1—Ottawa Morning

Many people remember the heyday of the late 90′s and early part of the Millennium when Nortel and a suite of optical networking startups were buoyed on seemingly unstoppable enthusiasm for the then ascendant Internet. Corel once declared war on Microsoft. The term Silicon Valley North was bandied around without irony as Billions of VC dollars flowed into Ottawa startups and corporate boxes at the then Corel Centre (now Scotia Bank Place) were jammed with suits from Toronto, Boston, and Silicon Valley looking for the next IPO opportunity. Of course, we all know what happened next.

But even with the popping of the dot-com bubble, Ottawa’s tech entrepreneurs and their skills and experience remained. Out of the ashes of the dot-pocalypse a new batch of startups emerged: leaner, scrappier, built on lightweight (perhaps more realistic), less capital-intensive business models. Office campuses may have been replaced by laptops in coffee shops but the creative spark burns as bright as ever.

Now, almost a decade after the tech-heavy NASDAQ toppled and dashed a number of companies big and small against the rocks, I find myself once again at a startup in an Ottawa. I’ve got more grey hair (but the same size jeans!), the Macs are sleek aluminum instead of candy coloured, the cell phones are smaller and infinitely more powerful, and now we’re even more connected through tools and technology we could have only imagine in 2001.

But the people who have made Ottawa’s tech community what it is over the years are still building new businesses and innovating as much as ever, joined by a new crop of entrepreneurs who have grown up never knowing a world without the Internet. So although different, Ottawa’s startup community is as vibrant as ever…again.

Ted Williams: From Blog to Riches

Unless you’ve been living under a rock or cut off from all media, you are probably now familiar with the story of Ted Williams. Homeless for two years, he filled his days in Columbus, Ohio panhandling for change off of I-71 with a cramped, hand-made, cardboard sign stating that he had the God-given gift of a “golden radio voice.”

On Monday January 3, a videographer from the Columbus Dispatch recorded a short video interview and posted it on YouTube [ironically, the original video has been taken down by The Dispatch¹]. In the video we hear Ted speak, his rich baritone so incongruous against his flyaway hair, surplus fatigue jacket, and the impromptu interview setting on an offramp median. Other than his obvious talent, there’s a hint of something else: a recovering addict by his own admission, clean for two years, inspired by radio in his childhood, he’s looking for a break—something, anything—to get back to what he loves to do.

The Internet can be a tough place, its citizens cynical and jaded by the deluge of bad news, shocking, unvarnished content, and hurtful, sometimes hateful, commentary that emerges when people don the dark cloak of anonymity. It would be easy to write off Ted Williams as a passing novelty, or worse, as a amusing trifle to be mocked or ridiculed: there are hundreds of thousands of homeless in the United states, and thousands of people have no doubt passed by Mr. Williams on their commute for years without even noticing. Surely one more sad story shouldn’t make a difference to a calloused Internet.

But for some reason his story resonated. The video was picked up and was quickly featured on the front-page of Reddit , a popular news aggregator/geek community site known for its occasional crowdsourced acts of kindness. It quickly became a top story, with hundreds offering donations, assistance, and even job offers. By late Tuesday the video had spread across the Internet like wildfire, catapulting the video into the YouTube stratosphere with millions of views.

By the following morning Mr. Williams appeared on a nationally syndicated radio show; during the airing he received an announcer job and house from the nearby MBA franchise, the Cleveland Cavaliers. On Thursday he was in his hometown of New York (born in Brooklyn), reunited with his mother who he had not seen in 20 years, appearing on the Today show, and recording a voiceover for international brand Kraft. His story had hit mainstream news and was still accelerating.

It’s been a week now and it is impossible to keep track. In the space of 7 days, a man has gone from streetcorner, living off of the meagre money he raised through panhandling to a sought after mini-celebrity. The pace of change must be overwhelming and I hope that he finds the support and resources to manage this rapid change successfully. We live in a disposable culture: once the newness fades will Ted Williams be pushed back to the curb once again after media has extracted all the value out of his story?

I certainly hope not. Outside of his amazing discovery and second lease on life, something about Ted Williams’ story restored my faith in what the Internet can be. Our online world is increasingly about big corporations, cheap thrills, and the aforementioned cynicism.  Ted Williams is an example of how individual people can still make a difference to an individual person. The Internet, specifically social networks, makes everyone a publisher, an activist, and a volunteer. It can bring people together, with lightning speed, for acts of good and level the playing field for by placing unimaginable personal expertise and resources mere keystrokes away. A man can be on a street corner on Monday and in Rockerfeller Centre on national television the next, not because of a heinous crime or a tragedy, but because of his talent, the perseverance of hope, and a little help from the online community that we all belong to.

Good luck and godspeed, Mr. Williams.

UPDATE: It appears that Mr. Williams has already had some trouble with the law. Sigh.

¹ I can’t help but speculate that had Columbus Dispatch lawyers been faster on their feet when delivering their flinty take-down notice that none of this would have happened. No video, no buzz, no offers, no second chance.  Somewhere between YouTube and copyright law, and man’s life managed to catch enough sunshine to flourish again.